Active Client Retention ScorecardYour NameSelect your nameAli MachucaBrogan BerkompasJenna WeigandJessica RotapJessica StrohmKelsey GlanderKryston SkinnerNoelle SpayerHospital Name:(Required)Date(Required)Email Capture RateIs the hospital’s email capture rate above 70%?(Required) Yes No Unknown Reminder PlatformDoes the client have a reminder platform in place?(Required) Yes No Unknown Is their email capture rate above 70%?(Required) Yes No Unknown What key features are currently in use?(Required) Appointment Confirmation Pre-Appointment Reminders Post-Appointment Follow-Up Past Due Reminders Postcard Reminders Two-Way Texting Virtual Records Access Online Appointment Requests Are at least 30% of users enrolled in their Loyalty Program?(Required) Yes No Unknown Forward BookingIs the hospital actively forward booking?(Required) Yes No Unknown Online PharmacyDoes the hospital have an online pharmacy?(Required) Yes No Unknown Is the pharmacy featured prominently on their website?(Required) Yes No Unknown Call TrackingWhat is the hospital’s YTD existing client conversion rate?(Required)Pet InsuranceDoes the hospital offer pet insurance options?(Required) Yes No Unknown