POA

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Hospital Information
What is the hospital's name?*
Date of Delivery to Client*
Month
Day
Year
HR & Team Support Scorecard
Performance Management
One evaluation structure performed annually with a focus on development
- Pass
- Fail
- TBD
Notes
Job Descriptions have responsibilities, requirements, culture, and signature
- Pass
- Fail
- TBD
Notes
Monthly one on one are conducted and documented with each employee
- Pass
- Fail
- TBD
Notes
Disciplinary structure is outlined in handbook and is enforced consistently
- Pass
- Fail
- TBD
Notes
Supervisor Skills
Supervisors possess the appropriate leadership skill level for their position
- Pass
- Fail
- TBD
Notes
Hospital provides annual or quarterly supervisor specific training
- Pass
- Fail
- TBD
Notes
Supervisors receive quarterly or semi-annual 360 evals
- Pass
- Fail
- TBD
Notes
Client Experience
Client complaints do not reflect internal hospital issues
- Pass
- Fail
- TBD
Notes
Hospital provides routine client experience training (at least EOM)
- Pass
- Fail
- TBD
Notes
Employee Engagement
Employee happiness score over 8
- Pass
- Fail
- TBD
Notes
Hospital engages in routine team building activities (at least monthly)
- Pass
- Fail
- TBD
Notes
Culture
Has mission, vision, and/or core behaviors, known by PO/ PM
- Pass
- Fail
- TBD
Notes
Culture is discussed on a daily basis in the hospital
- Pass
- Fail
- TBD
Notes
All employee documentation is tied to practice culture
- Pass
- Fail
- TBD
Notes
Recruiting
Background checks are performed on all candidates prior to hire
- Pass
- Fail
- TBD
Notes
Interview questions are legal and job-specific
- Pass
- Fail
- TBD
Notes
References are checked for all final candidates prior to hire
- Pass
- Fail
- TBD
Notes
Legal Compliance
Hospital has employee handbook, is up to date on current laws
- Pass
- Fail
- TBD
Notes
Employees are classified properly
- Pass
- Fail
- TBD
Notes
Hospital follows FLSA and equal pay laws
- Pass
- Fail
- TBD
Notes
Appropriate legal posters are visible to employees
- Pass
- Fail
- TBD
Notes
Training
New hire training program is effective and completed by all new hires
- Pass
- Fail
- TBD
Notes
Ongoing training is provided to all employees at least monthly
- Pass
- Fail
- TBD
Notes
Routine CE provided for all employees
- Pass
- Fail
- TBD
Notes
Plan of Action
Goal #1
Goal #2
Goal #3
Objective #1
Priority/Objective
Metric
Tools Used
- 1
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- 3
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- 8
- 9
- 10
- 11
- 12
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- 18
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- 20
- 21
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- 24
- 1. ATC Analysis & Communication
- 2. Budgeting
- 3. Call Tracking & Training
- 4. Chart of Accounts Audit
- 5. Culture Assesment & Communication
- 6. Dashboard w/ Benchmarks
- 7. Location Intelligence Report
- 8. Financial/Inventory Safeguarding
- 9. HR Protocol Database
- 10. Database Marketing
- 11. Marketing Plan
- 12. New Hire & Ongoing Training
- 13. Online Marketing Campaign(s)
- 14. Payroll & Wage Analysis
- 15. Pet Insurance
- 16. Practice Valuation
- 17. Learningvet.com
- 18. Staff Survey
- 19. Social Media Knowledge Base
- 20. SWOT Analysis
- 21. Treatment Plans & Presentation
- 22. Variable Expense Review
- 23. Website Development/Management
- 24. Optimized Reminder Platform
iVET360 Accountability
Practice Accountability
Objective #2
Priority/Objective
Metric
Tools Used
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
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- 17
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- 21
- 22
- 23
- 24
- 1. ATC Analysis & Communication
- 2. Budgeting
- 3. Call Tracking & Training
- 4. Chart of Accounts Audit
- 5. Culture Assesment & Communication
- 6. Dashboard w/ Benchmarks
- 7. Location Intelligence Report
- 8. Financial/Inventory Safeguarding
- 9. HR Protocol Database
- 10. Database Marketing
- 11. Marketing Plan
- 12. New Hire & Ongoing Training
- 13. Online Marketing Campaign(s)
- 14. Payroll & Wage Analysis
- 15. Pet Insurance
- 16. Practice Valuation
- 17. Learningvet.com
- 18. Staff Survey
- 19. Social Media Knowledge Base
- 20. SWOT Analysis
- 21. Treatment Plans & Presentation
- 22. Variable Expense Review
- 23. Website Development/Management
- 24. Optimized Reminder Platform
iVET360 Accountability
Practice Accountability
Objective #3
Priority/Objective
Metric
Tools Used
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 1. ATC Analysis & Communication
- 2. Budgeting
- 3. Call Tracking & Training
- 4. Chart of Accounts Audit
- 5. Culture Assesment & Communication
- 6. Dashboard w/ Benchmarks
- 7. Location Intelligence Report
- 8. Financial/Inventory Safeguarding
- 9. HR Protocol Database
- 10. Database Marketing
- 11. Marketing Plan
- 12. New Hire & Ongoing Training
- 13. Online Marketing Campaign(s)
- 14. Payroll & Wage Analysis
- 15. Pet Insurance
- 16. Practice Valuation
- 17. Learningvet.com
- 18. Staff Survey
- 19. Social Media Knowledge Base
- 20. SWOT Analysis
- 21. Treatment Plans & Presentation
- 22. Variable Expense Review
- 23. Website Development/Management
- 24. Optimized Reminder Platform
iVET360 Accountability
Practice Accountability
Add an objective?
- Yes
- No
Objective #4
Priority/Objective
Metric
Tools Used
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 1. ATC Analysis & Communication
- 2. Budgeting
- 3. Call Tracking & Training
- 4. Chart of Accounts Audit
- 5. Culture Assesment & Communication
- 6. Dashboard w/ Benchmarks
- 7. Location Intelligence Report
- 8. Financial/Inventory Safeguarding
- 9. HR Protocol Database
- 10. Database Marketing
- 11. Marketing Plan
- 12. New Hire & Ongoing Training
- 13. Online Marketing Campaign(s)
- 14. Payroll & Wage Analysis
- 15. Pet Insurance
- 16. Practice Valuation
- 17. Learningvet.com
- 18. Staff Survey
- 19. Social Media Knowledge Base
- 20. SWOT Analysis
- 21. Treatment Plans & Presentation
- 22. Variable Expense Review
- 23. Website Development/Management
- 24. Optimized Reminder Platform
iVET360 Accountability
Practice Accountability
Add an objective?
- Yes
- No
Objective #5
Priority/Objective
Metric
Tools Used
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 1. ATC Analysis & Communication
- 2. Budgeting
- 3. Call Tracking & Training
- 4. Chart of Accounts Audit
- 5. Culture Assesment & Communication
- 6. Dashboard w/ Benchmarks
- 7. Location Intelligence Report
- 8. Financial/Inventory Safeguarding
- 9. HR Protocol Database
- 10. Database Marketing
- 11. Marketing Plan
- 12. New Hire & Ongoing Training
- 13. Online Marketing Campaign(s)
- 14. Payroll & Wage Analysis
- 15. Pet Insurance
- 16. Practice Valuation
- 17. Learningvet.com
- 18. Staff Survey
- 19. Social Media Knowledge Base
- 20. SWOT Analysis
- 21. Treatment Plans & Presentation
- 22. Variable Expense Review
- 23. Website Development/Management
- 24. Optimized Reminder Platform
iVET360 Accountability
Practice Accountability
Add an objective?
- Yes
- No
Objective #6
Priority/Objective
Metric
Tools Used
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 1. ATC Analysis & Communication
- 2. Budgeting
- 3. Call Tracking & Training
- 4. Chart of Accounts Audit
- 5. Culture Assesment & Communication
- 6. Dashboard w/ Benchmarks
- 7. Location Intelligence Report
- 8. Financial/Inventory Safeguarding
- 9. HR Protocol Database
- 10. Database Marketing
- 11. Marketing Plan
- 12. New Hire & Ongoing Training
- 13. Online Marketing Campaign(s)
- 14. Payroll & Wage Analysis
- 15. Pet Insurance
- 16. Practice Valuation
- 17. Learningvet.com
- 18. Staff Survey
- 19. Social Media Knowledge Base
- 20. SWOT Analysis
- 21. Treatment Plans & Presentation
- 22. Variable Expense Review
- 23. Website Development/Management
- 24. Optimized Reminder Platform
iVET360 Accountability
Practice Accountability
Add an objective?
- Yes
- No
Objective #7
Priority/Objective
Metric
Tools Used
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 1. ATC Analysis & Communication
- 2. Budgeting
- 3. Call Tracking & Training
- 4. Chart of Accounts Audit
- 5. Culture Assesment & Communication
- 6. Dashboard w/ Benchmarks
- 7. Location Intelligence Report
- 8. Financial/Inventory Safeguarding
- 9. HR Protocol Database
- 10. Database Marketing
- 11. Marketing Plan
- 12. New Hire & Ongoing Training
- 13. Online Marketing Campaign(s)
- 14. Payroll & Wage Analysis
- 15. Pet Insurance
- 16. Practice Valuation
- 17. Learningvet.com
- 18. Staff Survey
- 19. Social Media Knowledge Base
- 20. SWOT Analysis
- 21. Treatment Plans & Presentation
- 22. Variable Expense Review
- 23. Website Development/Management
- 24. Optimized Reminder Platform
iVET360 Accountability
Practice Accountability
Add an objective?
- Yes
- No
Objective #8
Priority/Objective
Metric
Tools Used
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 1. ATC Analysis & Communication
- 2. Budgeting
- 3. Call Tracking & Training
- 4. Chart of Accounts Audit
- 5. Culture Assesment & Communication
- 6. Dashboard w/ Benchmarks
- 7. Location Intelligence Report
- 8. Financial/Inventory Safeguarding
- 9. HR Protocol Database
- 10. Database Marketing
- 11. Marketing Plan
- 12. New Hire & Ongoing Training
- 13. Online Marketing Campaign(s)
- 14. Payroll & Wage Analysis
- 15. Pet Insurance
- 16. Practice Valuation
- 17. Learningvet.com
- 18. Staff Survey
- 19. Social Media Knowledge Base
- 20. SWOT Analysis
- 21. Treatment Plans & Presentation
- 22. Variable Expense Review
- 23. Website Development/Management
- 24. Optimized Reminder Platform
iVET360 Accountability
Practice Accountability
Add an objective?
- Yes
- No
Objective #9
Priority/Objective
Metric
Tools Used
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 1. ATC Analysis & Communication
- 2. Budgeting
- 3. Call Tracking & Training
- 4. Chart of Accounts Audit
- 5. Culture Assesment & Communication
- 6. Dashboard w/ Benchmarks
- 7. Location Intelligence Report
- 8. Financial/Inventory Safeguarding
- 9. HR Protocol Database
- 10. Database Marketing
- 11. Marketing Plan
- 12. New Hire & Ongoing Training
- 13. Online Marketing Campaign(s)
- 14. Payroll & Wage Analysis
- 15. Pet Insurance
- 16. Practice Valuation
- 17. Learningvet.com
- 18. Staff Survey
- 19. Social Media Knowledge Base
- 20. SWOT Analysis
- 21. Treatment Plans & Presentation
- 22. Variable Expense Review
- 23. Website Development/Management
- 24. Optimized Reminder Platform
iVET360 Accountability
Practice Accountability
Add an objective?
- Yes
- No
Objective #10
Priority/Objective
Metric
Tools Used
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 1. ATC Analysis & Communication
- 2. Budgeting
- 3. Call Tracking & Training
- 4. Chart of Accounts Audit
- 5. Culture Assesment & Communication
- 6. Dashboard w/ Benchmarks
- 7. Location Intelligence Report
- 8. Financial/Inventory Safeguarding
- 9. HR Protocol Database
- 10. Database Marketing
- 11. Marketing Plan
- 12. New Hire & Ongoing Training
- 13. Online Marketing Campaign(s)
- 14. Payroll & Wage Analysis
- 15. Pet Insurance
- 16. Practice Valuation
- 17. Learningvet.com
- 18. Staff Survey
- 19. Social Media Knowledge Base
- 20. SWOT Analysis
- 21. Treatment Plans & Presentation
- 22. Variable Expense Review
- 23. Website Development/Management
- 24. Optimized Reminder Platform
iVET360 Accountability
Practice Accountability
Only press “Submit” once everyone on team has submitted their scorecards, notes and objectives. Otherwise click ‘save and continue’ in bottom right to save your work.
Unique ID

Hospital Information

HR & Team Support Scorecard

Performance Management

Supervisor Skills

Client Experience

Employee Engagement

Culture

Recruiting

Legal Compliance

Training

Plan of Action

Objective #1

Objective #2

Objective #3

Objective #4

Objective #5

Objective #6

Objective #7

Objective #8

Objective #9

Objective #10

Form Sections